How do I delete an account for a student or teacher?

For subscription accounts, subscription managers can delete accounts following the instructions below:

• Click on the menu heading Useful links
• Select the link to the User Management area
• Click on the relevant subscription type.

• Select View users heading if you have already set up teaching groups.  If you haven't set up teaching groups, select Set up teaching groups for existing accounts and click Continue to review users.
• Click in the box in the Select column alongside the account you wish to delete.
• You will be prompted to confirm you would like to delete the user.  Click OK to confirm this.

Please note that if there isn't a box in the Select column alongside the teacher account you wish to delete this account will need their user management access removed.  In order to remove the teacher as a subscription manager please follow the article covering updating subscription details at https://integralmaths.tawk.help/article/updating-subscription-details